Happy American Election Day! No matter one’s politics, it’s always nice to at least pretend like we have a say in our government. I pretended via early absentee ballot a month ago. There is no segue from this topic into SolidWorks, so I’ll just change the topic now.
VARs are a funny breed. It’s funny I used the word breed because they aren’t really bred. More to the opposite, they tend to merge quite frequently (making less of them, not more). They also tend to be quirky. I recently was contacted by my account manager at my VAR via email. He stated that he was keeping in touch, and asked if there was anything where I needed assistance.
I responded via email with a list of three open items that need attention, nothing terribly urgent. Well, after three weeks, I still have not received a reply. Maybe there is a chance the email got lost in spam folder or somewhere else in cyberspace. It happens.  Though, I doubt my email was tagged as spam since I have multiple communications with the VAR without any issues. It is possible the internet just forgot to forward my email on to my account manager’s email address too. Not likely, but possible. However, the pattern I’ve seen suggests more that my email was filed in some buried to-do Outlook folder by the receiver, and then forgotten about by him.
So, I called him today. The issues still aren’t urgent. I’d just like to be validated by his acknowledgement. It’s lunch time, so I left a message. To be continued…
(It should be noted that I’ve made a couple of exaggerations in this article for entertainment value. Follow-up article will have details.)
So fcsuper, maybe his statement ,”he was keeping in touch”, was his way of simply saying, hey I’m still here; let me know if there is something you need – but I will not necessarily reply?
Its sort of like software developers who talk constantly about listening – to their customers – but rarely respond; and even more rarely in a manner that indicates they actually heard what was said 😉
t should be noted that I’ve made a couple of exaggerations in this article for entertainment value. Follow-up article will have details.